Refund policy

The Slipper Girl — Return & Refund Policy

All sales are final. Due to the nature of our products and shipping process, we do not accept returns or exchanges for change of mind, incorrect size selection, or buyer’s remorse.

We will offer a full refund or replacement if:

• Your item arrives damaged or defective

• You received the wrong item

• Your order does not arrive within 45 days of shipping confirmation

To request a refund or replacement, email us at prmbeautyy@gmail.com within 14 days of delivery with your order number and a photo of the issue. We’ll respond within 2 business days.

Refunds are issued to your original payment method once approved. Please allow 5-10 business days for the refund to appear.

Sizing issues: While all sales are final for change of mind or incorrect size selection, we may offer store credit at our discretion for sizing concerns. Store credit requests must be submitted within 14 days of delivery, and items must be unworn, unwashed, and in their original packaging. Approved store credit will be issued as a discount code via email and does not include return shipping costs.